City Services

Welcome to City Services

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Your City Services team is dedicated to providing superior service to participating cities. We can address any TMRS issues, including questions about plan administration, monthly contributions and reports, education and training sessions, and City Portal support.

Please contact us any time at cityservices@tmrs.com.

We look forward to working with you.

Eric Davis
Chief Service Officer
512-225-3764

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TMRS travel is suspended until further notice due to COVID-19.

Virtual options: The City Services team is available for online presentations, videos and virtual meetings. Email City Services at TMRS to visit with one of our team members.

In-person visits: After the COVID-19 crisis is over, we will be able to visit your city for benefit fairs, employee meetings, and city council sessions on request. You may request a visit by contacting your Senior Regional Manager, by calling TMRS at 800-924-8677, or by emailing City Sevices.

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3/8/2021

Introducing the City Services Department

TMRS recently created a new City Services department to focus even more on delivering superior services to participating cities. Along with a dedicated Senior Regional Manager for your city, our City Services staff will handle all of your issues and questions about:

• Plan administration
• Monthly payroll reports and support
• Plan changes
• In-person and virtual education sessions
• City administrator certification
• City Portal support and training
• Changes to the city’s list of authorized contacts
• City council meetings and workshops
• Any other TMRS issues your city faces