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City Services

Welcome to City Services


Your City Services team is dedicated to providing superior service to participating cities. We can address any TMRS issues, including questions about plan administration, monthly contributions and reports, education and training sessions, and City Portal support. Please contact us any time at cityservices@tmrs.com. We look forward to working with you.


TMRS COVID-19 Status

The TMRS office is open, and staff has resumed in-person meetings with Members. Call the TMRS Member Service Center (800-924-8677) between 8 a.m. - 5 p.m., Monday - Friday or email help@tmrs.com to schedule an in-person or virtual consultation.

Announcements for Cities


Return to Work Legislation Effective September 1, 2021

Senate Bill 1105, which changes hiring opportunities for TMRS participating cities, becomes effective today. A city may reemploy a TMRS retiree that retired from the city without having the retiree’s TMRS monthly benefit payment suspended if the retiree returns to work more than one year after they retired. See our Return to Work webpage for more details.


2021 Annual City Conference Videos

The TMRS 2021 Annual City Conference was held on July 27 and July 28, 2021. The conference videos are available and give an overview of important information about TMRS.


Plan Change Studies Now Available

Plan change studies utilizing the December 31, 2020 Actuarial Valuation Report results now can be prepared by TMRS staff. These studies compare the cost of a city’s current plan benefits to any alternative TMRS plan benefits. In addition, a report projecting future contribution rates and funded status can also be prepared by TMRS staff utilizing the December 31, 2020 Valuation results. To request a Plan Change Study or Projection report, please contact the City Services Department.


Updated City Dashboard Now Available!

The City Dashboard has been updated to include results from the December 31, 2020 Actuarial Valuation Report. The City Dashboard allows TMRS participating cities to analyze various funding metrics by city on a historical basis. A peer comparison with all other TMRS cities and graphs of the data are also available.


2022 City Rate Letters Available

2022 Rate Letters are now available for download by TMRS participating cities. The Rate Letters contain detailed information on each city’s contribution rate for calendar year 2022.


Introducing the City Services Department

TMRS recently created a new City Services department to focus even more on delivering superior services to participating cities. Along with a dedicated Senior Regional Manager for your city, our City Services staff will handle all of your issues and questions about:

  • Plan administration
  • Monthly payroll reports and support
  • Plan changes
  • In-person and virtual education sessions
  • City administrator certification
  • City Portal support and training
  • Changes to the city’s list of authorized contacts
  • City council meetings and workshops
  • Any other TMRS issues your city faces

Contact City Services


Anthony MillsAnthony Mills
Director of City Services
512-225-3764

Colin DavidsonColin Davidson
City Services Manager
512-225-3742

For Contributions

Contact the City Contributions Team


Jennifer AndrewsJennifer Andrews
City Services Manager
512-225-3770

Videos


TMRS videos on topics of interest to our members and cities.

Welcome to TMRS Introduction to City Services