April Hernandez
Deputy Chief Service Officer and Director of City and Member Services
April Hernandez serves as Deputy Chief Service Officer and Director of City and Member Services for the Texas Municipal Retirement System (TMRS), where she helps lead service operations that support Texas cities, public servants, members, and retirees.
With more than 23 years of public service and retirement system experience, April is known for leading with purpose, accountability, compassion, and a strong commitment to service excellence.
Throughout her career, April has focused on strengthening operations, developing high-performing teams, mentoring future leaders, and improving the service experience for those who serve Texas communities.
In 2026, April was honored with the Outstanding Women in Texas Government award in Community Involvement, recognizing her exceptional leadership and profound impact on the communities she serves.
She is a certified Lean Six Sigma Green Belt and a graduate of The University of Texas at Austin LBJ School of Public Affairs Senior Management Program.
Beyond her professional role, April is deeply committed to supporting children and families impacted by pediatric cancer. In honor of her daughter, Claire Elizabeth, who battled Diffuse Intrinsic Pontine Glioma (DIPG), April founded #CourageousClaire to raise awareness, support families, and continue Claire’s legacy of courage, faith, and love.
The Courageous Claire holiday toy drive, a family-led effort supported by April’s husband, Rey, their sons, Logan and Gavin, her parents, L4 Cares, family, friends, and community supporters, has delivered more than 8,000 gifts to patients and siblings at Dell Children’s Medical Center.
April and her family also serve as Ambassadors for The Cure Starts Now Foundation and support L4 Cares, a nonprofit organization honoring children who have battled or are battling cancer.
April’s leadership is defined by resilience, compassion, and a commitment to making a meaningful difference in the lives of others.
